Lunchbox 2.0 - Incident - Degraded Performance

Incident Report for Lunchbox

Resolved

The issue has been resolved and stability has been observed across all affected services. The root cause was traced to an issue with an underlying service provider. No further impact has been detected.

Posted Nov 12, 2025 - 14:23 EST

Investigating

We’re currently investigating latency issues affecting our ordering platforms and loyalty services.

Our team is actively working on a resolution.

We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.

Posted Nov 12, 2025 - 13:14 EST

This incident affected: Lunchbox Online Ordering (Lunchbox 2.0 Apps, Lunchbox 2.0 Web, Lunchbox 2.0 Catering, Lunchbox In-Store).