All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lunchbox Admin Dashboard Operational
90 days ago
100.0 % uptime
Today
Lunchbox Online Ordering Operational
90 days ago
100.0 % uptime
Today
Lunchbox 2.0 Apps Operational
90 days ago
100.0 % uptime
Today
Lunchbox 1.0 Apps Operational
90 days ago
100.0 % uptime
Today
Lunchbox 2.0 Web Operational
90 days ago
100.0 % uptime
Today
Lunchbox 1.0 Web Operational
90 days ago
100.0 % uptime
Today
Lunchbox 2.0 Catering Operational
90 days ago
100.0 % uptime
Today
Lunchbox 1.0 Catering Operational
90 days ago
100.0 % uptime
Today
Lunchbox In-Store Operational
90 days ago
100.0 % uptime
Today
Aggregation Operational
90 days ago
100.0 % uptime
Today
Brink Operational
Brink Ordering Operational
DoorDash Operational
DoorDash Drive API Operational
DoorDash Drive Portal Operational
DoorDash Drive Delivery Tracking Page Operational
DoorDash Drive Order Fulfillment Operational
Revel Operational
Revel Ordering Operational
Square Operational
Square POS Operational
Toast Operational
Toast Ordering Operational
Toast Scan-to-Pay Operational
Toast Scan-for-Loyalty Operational
Uber Operational
Uber Direct Operational
UberEats API Operational
Payment Processing Operational
Stripe API Operational
Finix API Operational
Finix Dashboard Operational
Customer.io Operational
Customer.io Drag and drop email composer Operational
CDN Gateway Operational
DNS Operational
Customer.io Message Sending Operational
Customer.io Management Interface Operational
Hosting & Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS US East 1 Operational
90 days ago
100.0 % uptime
Today
AWS US East 2 Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
Deliverect Operational
Twilio MMS Long Code, North America Operational
Twilio SMS Long Code, North America Operational
Customer Support Tools Operational
90 days ago
100.0 % uptime
Today
Customer Support Tools Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 15, 2026

No incidents reported today.

Apr 14, 2026
Help Desk - 3rd Party Chat is degraded
Resolved - This incident has been resolved.
Apr 14, 10:04 EDT
Monitoring - A fix has been implemented by the Help Desk team and we are monitoring the results.

https://www.intercomstatus.com/us-hosting
Apr 14, 09:35 EDT
Identified - Help Desk: The AI bot for the chat feature does not currently escalate to a human agent - please refer to our 3rd party platform for an updated status below.

In the meantime, please send emails to help@lunchbox.io to contact us.

https://www.intercomstatus.com/us-hosting
Apr 14, 07:30 EDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Ticketing System - Intercom Experiencing issues (Emails)
Resolved - This incident has been resolved.
Apr 9, 05:21 EDT
Update - We are experiencing issues with our 3rd party ticketing software Intercom:

Our help desk is down due to a 3rd party solution provider outage and our agents cannot create or access tickets consistently.

Please refer to this page for status updates:
https://www.intercomstatus.com/us-hosting
Apr 8, 14:41 EDT
Investigating - We are experiencing issues with our 3rd party ticketing software Intercom:

Please refer to this page for status updates:
https://www.intercomstatus.com/us-hosting
Apr 8, 14:30 EDT
Apr 8, 2026
Apr 7, 2026

No incidents reported.

Apr 6, 2026
Lunchbox 2.0 - Incident - Degraded Performance
Resolved - The incident has been resolved.
Apr 6, 22:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 6, 22:09 EDT
Investigating - We have noticed degraded services and are currently investigating.
Apr 6, 21:58 EDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

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