All Systems Operational
Lunchbox Admin Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Lunchbox Online Ordering Operational
90 days ago
99.99 % uptime
Today
Lunchbox 2.0 Apps Operational
90 days ago
99.98 % uptime
Today
Lunchbox 1.0 Apps Operational
90 days ago
100.0 % uptime
Today
Lunchbox 2.0 Web Operational
90 days ago
99.98 % uptime
Today
Lunchbox 1.0 Web Operational
90 days ago
100.0 % uptime
Today
Lunchbox 2.0 Catering Operational
90 days ago
99.98 % uptime
Today
Lunchbox 1.0 Catering Operational
90 days ago
100.0 % uptime
Today
Lunchbox In-Store Operational
90 days ago
100.0 % uptime
Today
Aggregation Operational
90 days ago
99.98 % uptime
Today
Brink Operational
Brink Ordering Operational
DoorDash Operational
DoorDash Drive API Operational
DoorDash Drive Portal Operational
DoorDash Drive Delivery Tracking Page Operational
DoorDash Drive Order Fulfillment Operational
Revel Operational
Revel Ordering Operational
Toast Operational
Toast Ordering ? Operational
Toast Scan-to-Pay ? Operational
Toast Scan-for-Loyalty ? Operational
Uber Operational
Uber Direct ? Operational
UberEats API Operational
Payment Processing Operational
Stripe API Operational
Finix API ? Operational
Finix Dashboard ? Operational
Customer.io Operational
Customer.io Drag and drop email composer Operational
CDN Gateway Operational
DNS Operational
Customer.io Message Sending Operational
Customer.io Management Interface Operational
Hosting & Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS US East 1 Operational
90 days ago
100.0 % uptime
Today
AWS US East 2 Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
Deliverect Operational
Twilio MMS Long Code, North America Operational
Twilio SMS Long Code, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024
Resolved - This incident has been resolved.
All systems fully operational.

Mar 23, 14:00 EDT
Monitoring - All services are now successfully processing orders and injecting to the POS.
We continue to closely monitor system performance and confirm all systems are fully operational.

Mar 23, 13:21 EDT
Update - Further signs of recovery are showing that first-party orders are starting to successfully flow through to the POS.
We continue to closely monitor that the fix is consistent across all customers and third-party marketplaces.

Mar 23, 13:15 EDT
Identified - The issue has been identified and a fix has been implemented.
We are showing rapid signs of recovery of first and thrid-party order processing.

Mar 23, 13:08 EDT
Update - We are continuing to investigate this incident. At this time it is recommended to disable 3rd-party ordering integrations to avoid guest confusion on site as these orders will not be injected to the POS.
Mar 23, 12:50 EDT
Investigating - We've identified an issue wherein guests are currently unable to place orders on web ordering platforms, mobile apps, and aggregation due to pricing validation errors. We are actively working on a resolution.
Mar 23, 12:22 EDT
Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.