Update - Deliverect team identified the cause of the incident and applied a fix.
We will continue to monitor and provide regular updates on the progress made and notify you when services are fully restored.
Oct 04, 2023 - 16:28 EDT
We will continue to monitor and provide regular updates on the progress made and notify you when services are fully restored.
Oct 04, 2023 - 16:28 EDT
Update - Update:
Deliverect team has identified the issue but can confirm that now all processing activities are back to normal.
As a way to improve order processing performance, the menu-push feature has been paused until further information about its impact on the order flow.
We will provide regular updates on the progress made and notify you when services are fully restored.
Oct 04, 2023 - 14:37 EDT
Deliverect team has identified the issue but can confirm that now all processing activities are back to normal.
As a way to improve order processing performance, the menu-push feature has been paused until further information about its impact on the order flow.
We will provide regular updates on the progress made and notify you when services are fully restored.
Oct 04, 2023 - 14:37 EDT
Monitoring - A service incident at Deliverect is currently experiencing some outages, including some of Lunchbox's Integrations.
This disruption may lead to order processing delays and limited functionality.
Our team is actively monitoring the situation at Deliverect to keep you informed as to the resolution of the issue.
The status of the Deliverect incident can be monitored here:
https://status.deliverect.com/
We will provide regular updates on the progress made and notify you when services are fully restored.
Thank you for your understanding and cooperation.
Oct 04, 2023 - 13:50 EDT
This disruption may lead to order processing delays and limited functionality.
Our team is actively monitoring the situation at Deliverect to keep you informed as to the resolution of the issue.
The status of the Deliverect incident can be monitored here:
https://status.deliverect.com/
We will provide regular updates on the progress made and notify you when services are fully restored.
Thank you for your understanding and cooperation.
Oct 04, 2023 - 13:50 EDT
Lunchbox Admin Dashboard
Operational
admin.lunchbox.io
Lunchbox Online Ordering
Operational
Lunchbox 2.0 Apps
Operational
Lunchbox 1.0 Apps
Operational
Lunchbox 2.0 Web
Operational
Lunchbox 1.0 Web
Operational
Lunchbox 2.0 Catering
Operational
Lunchbox 1.0 Catering
Operational
Lunchbox In-Store
Operational
Aggregation
Operational
Toast
Operational
Toast Ordering
Operational
System status regarding our integration with Toast, and our ability to submit orders to Toast.
Toast Scan-to-Pay
Operational
Status of our Toast Scan-to-Pay (aka Tender) functionality
Toast Scan-for-Loyalty
Operational
Status for our Toast In-Store Scan-for-Loyalty functionality
Revel
Operational
Revel Ordering
Operational
Brink
Operational
Brink Ordering
Operational
DoorDash Drive
Operational
DoorDash Drive API
Operational
DoorDash Drive Portal
Operational
DoorDash Drive Delivery Tracking Page
Operational
DoorDash Drive Order Fulfillment
Operational
Payment Processing
Operational
Stripe API
Operational
Customer.io
Operational
Customer.io Drag and drop email composer
Operational
CDN Gateway
Operational
DNS
Operational
Customer.io Message Sending
Operational
Customer.io Management Interface
Operational
Hosting & Infrastructure
Operational
AWS US East 1
Operational
AWS US East 2
Operational
3rd Party Integrations
Degraded Performance
Deliverect
Degraded Performance
Twilio MMS Long Code, North America
Operational
Twilio SMS Long Code, North America
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.